Incident Response

Runbooks, on-call, and timelines.

Active Incidents

Live and recent issues

INC-2387 • SEV-2

Elevated error rates in API

Since 34m

INC-2386 • SEV-3

Queue delays in EU-West

Since 3h

On-Call

Rotation and escalation

PrimaryAlex Chen (US)

SecondaryPriya Singh (EU)

TertiaryDiego Ruiz (APAC)